These core features can also be connected to the business tools you use to operate effectively, with the option of integrating 100+ compatible cloud-based technologies. Most other VoIP platforms also have video conferencing suites, though, which makes Aircall look a little expensive for what it is. However, this won’t be an issue for those who are operating traditional call centers and wouldn’t prioritize video calling options. The downside to Aircall is that although the software includes a conferencing option, this is limited to five people and doesn’t include video options. This is a great option for those looking to improve customer experience, as generic hold music is rarely welcomed. There is also the option of voicemail personalization, which enables users to pre-record messages to greet callers when they are unavailable. Calls can be made from both desktop and mobile devices, allowing work to be done both on an in-office basis and on the go - ideal for teams operating remotely. It’s almost double the price, though, at $70 per user per month, which is especially expensive.Īs ever, there are savings to be had for annual payments, bringing the monthly equivalent costs down to $30 and $50 for Essentials and Professional respectively, marking savings of between 25% and 29% - pretty substantial.Īircall enables users to assign tasks to co-workers (Image credit: Aircall)Īircall offers a phone management system that is extremely flexible. Companies with more than 15 employees also get a dedicated account manager and personalized onboarding sessions which sets this above many of its rivals. Professional plans add things like call monitoring and whispering, more detailed analytics, and Salesforce integration, making it ideal for larger companies with sales in mind. While it’s great for smaller companies, it’s not cheap, at $40 per user per month. This package does have a lot to offer for SMBs, however larger companies may struggle with its limit of three teams, and lack of more premium features. There’s also support for call queuing, ring groups, extensions, and recording. The basic Essentials plan is filled with features, like access to over 100 integrations (which is usually the reserve of more expensive plans) and unlimited domestic calls. Your customizable all-digital business phone system: Why choose a phone system if it can’t do it all? From text messaging capabilities to integrating into the tools your team loves, Yodel is the full-service, user-friendly solution that you have been looking for.Aircall plans and prices (Image credit: Aircall)Īircall offers three tiers of subscription for organizations: Essentials, Professional, and Custom. We also offer international phone numbers, number porting, and toll-free numbers. By working with trusted local carriers we can deliver high-speed coverage around the globe. Wherever your business is located, Yodel has you covered. Endless choices of phone numbers with international coverage With live chat support, continuous options for onboarding and training calls, and a responsive customer service team we make sure that your team is set up to succeed with Yodel. We pride ourselves on our ability to help our customers excel. With a 14 day free trial to get started, and the ability to cancel your plan at any time, you never have to feel locked in or constrained by your business phone system. Both our Premium and our Premium Plus plans come with features that other systems aren’t able to offer. Pricing has never been easier to understand with two options to choose from. Straightforward pricing plans with no hidden costs Yodel has been designed to be easier to implement and easier to use than our competitors, helping you see the benefits of a hassle-free cloud-based phone right from the start. Overly complicated onboarding processes lead to overly complicated phone systems. Set up your Yodel account in just 5 minutes Delivering high-quality voice communication has never been easier than with Yodel! Whether you are looking to improve customer support, update your call center software, looking to add a virtual call center, or simply improve your phone systems, Yodel is the business phone solution your team has been searching for.
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